We are currently striving to continue running our operations as normal and the health and safety of our customers are our top priority.
We want to give you a piece of reassurance that all precautions and strict measures have been put into place. We are cleaning down our manufacturing, storage and packing areas as often as we can. Were now cleaning between fulfilling orders as well, instead at the end of each workday. We must also stress that all components and machines used to produce our products are checked on daily, cleaned and disinfected after every use.
Here are some steps moving forward through these difficult times:
Whilst we are working our hardest to get your orders to you in time, please keep in mind that there may be delivery delays to your order during this stressful period.
We ask for your patience during these times. Delivery couriers are badly over stretched at the minute. You’ll receive your order as fast as physically possible.
We are constantly monitoring the situation and following advice and best practices from the UK government, WHO, NHS, UK Foreign Commonwealth Office, etc.
Despite following our strict cleaning procedures, please be reassured that all E-liquid & Nicotine products are produced in our ISO7 Clean Room.
Our customer service is on hand to help you with any information you may need regarding your order. If you have any questions on the many precautions we are taking to ensure safety of our customers and products, please contact us over an email to firstname.lastname@example.org
Here is the link to Parcel Force and their covid-19 updates:
We will keep this page updated with other information as often as possible.
If you have any questions about the information on this page, please get in contact with us by filling out the form, or if you would like to talk with someone, call 07802496429